Mark Trim is company director of Complex Travel Pty Ltd, parent company of trading names YPremium, Flat Beds, QFlyer and RoundAbout Travel. Mark has been in the industry for over 15 years, starting the company with wife Amy in 2008. Mark has sold in excess of $30 million in airfares and managed accounts for CEOs, ARIA award-winning bands, international sports stars and VIPs.
Amy started the Complex Travel group with husband Mark in 2008 and is the unsung hero of the company, keeping everything running at the back-end. A travel agent by trade, Amy now dedicates her time to finance and HR responsibilities. Amy has a keen interest in dancing, fashion and likes to run in her spare time when not looking after their two children.
Daniela joined Complex Travel with experience in retail and corporate travel, including handling bookings for government accounts. Daniela assists with booking administration, and outside of the office can usually be found at Adelaide Oval cheering on her beloved Port Power, in particular Travis Boak.
Danielle joined Roundabout Travel in 2016, she has over 15 years experience in Tourism Marketing having previously worked for a travel magazine in London before returning to Adelaide and working for a national accommodation chain. Contact Danielle to discuss marketing opportunities for YPremium or the Complex Travel group.
Kenny joined Complex Travel as the IT Development Manager. Kenny is a highly skilled in the areas of website development, IT project management and graphic design. When not behind a PC, Kenny enjoys playing social basketball.
Harriet joined the marketing team in 2019 and brings with her experience in social media and graphic design. When she’s not keeping everyone up to date on the latest airfare news and deals, she’s busy tending to her many plants, or planning her next trip to see Wimbledon, the Tour de France or the F1.
Jodie started with Complex Travel after 3 years as a corporate travel consultant and over 10 years in wholesale ticketing. Jodie's fare and ticketing knowledge is second to none and in her spare time she passionately supports the Adelaide Crows.
Scott has over 10 years of experience in the travel industry both at airports and with major travel companies. Scott manages a large portfolio of work is across all of the Complex Group brands including round the world airfares, and QFlyer and Flat Beds client management. Scott has keen interest in fitness, both working out and playing top level amateur football with an ever increasing passion for Tottenham Hotspur.
Sasha has worked for over 10 years at a major travel firm before coming to us in 2013 after a short stint in real estate. Sasha loves to relax with a Yoga session and is YPremium's #1 Ed Sheeran fan. Having previously lived in the UK, Sasha visits the Motherland frequently and is regularly counting down to her next trip.
Fiona started at Complex Travel in 2014 after over 11 years in the industry, working at Qantas business travel and for major corporate firms as a concierge agent to major CEOs. Fiona is as passionate about frequent flyer point accrual as she is for Kikki K stationary.
Often confused with Kaitlin, Katalin came to Complex Travel in 2011 after moving from New Zealand to Australia with her husband. Katalin is originally from Hungary and has a long resume with over 12 years experience at major corporate travel agencies before joining Complex Travel. Katalin Job shares with Fiona.
Susan started with RoundAbout Travel in 2014 and has over 15 years experience in both retail and corporate travel. Susan has 2 young boys and enjoys watching their sporting endeavours on the weekend as well as being a keen runner and a tragic 36ers fan.
Robert joined the Complex Travel team after 10 years at Corporate Traveller & FCM as a business travel consultant. Robert brings a wealth of fares experience, as well as a decade spent working as an African & Indian travel specialist with a passion for travel to these regions.
Damien started with Complex Travel in 2015 after working at major retail and corporate travel agencies for over 5 years. Outside of work, Damien has been a kickboxer for the last 25 years and teaches the sport from home in his spare time.
Michelle started with Complex Travel in 2016, coming to us after finishing her Bachelor of Commerce degree. Michelle has over 10 years travel experience including work at 2 major retail chains and a year as a tour director at Contiki. Michelle loves animals, in particular her cat Hamish.
Adam has over 14 years experience in the travel industry and is the go to guy for travel to Japan. Adam lived in Japan, his wife is Japanese and he can often be found belting out a few Karaoke songs (in both English and Japanese).
Sarah has over 7 years experience as a travel agent, booking both personal and corporate travel. Outside of work and travelling the world, Sarah can be seen running around the Hockey field, or inside the clubhouse post match with a glass of red wine.
Sally has worked in the travel industry for over 5 years with 4 of those at Intrepid Group in their direct sales team. She has a love of travelling, enjoys a good meal with some good wine and doesn't mind a breakfast mimosa. Originally hailing from Melbourne, Sally is a self professed tragic Saints fan and is patiently waiting to see them win a premiership in her lifetime.
Adriana joined The Complex Travel Group in 2015 and has over 8 years experience as an Airfare Consultant. Recently returned from maternity leave, Adriana job shares with other team members in the office. Outside of work she's busy looking after her daughter and her sausage dog Chilli, and she's currently planning a big family trip to Europe.
Loren has over 16 years experience as a Corporate Travel agent and joined YPremium after a stint in Real EState. Loren lives in the Barossa Valley and spends most of her time running her 4 kids to various sporting activities. Her favourite destinations are London and Dublin and she's also a fan of any holiday where she can relax by the pool.
Kerri joined the YPremium team with 14 years experience as a travel agent, 11 of them looking after Corporate clients. An avid CycList, Kerri rides to work each day (rain or shine) and teaches Pilates in her spare time. She loves travelling the world and has a passion for winter sports - her current ambition being to learn to toe-side when snowboarding.
Danny joined Y Premium in 2019 with over 13 years experience in the travel industry. Having worked in Canada for 5 years, Danny's favourite city to visit is Vancouver. Danny is a big AFL fan, attending most Port Power games throughout the year and coaching the Payneham Under 9s on the weekend. His next travel goal is a trip to Italy with his family.
Lee has over 16 years experience in the travel industry, the last 10 spent managing travel for large businesses with complex schedules. An avid AFL and Soccer fan, when Lee isn’t catching the professional games he’s coaching his son’s U7 team. Originally from the UK, Lee mostly travels to visit family and friends back in England, although he has promised the kids a trip to Discneyworld Florida, only if they behave.
Caleb has over 5 years experience as a travel consultant and recently returned from his 12 month long honeymoon where he visited 50 countries. When he’s not booking trips for clients (or himself) you can find him playing a spot of poker or hoping to get into an Indy Car with Mario Andretti.