Meet the Team

Mark Trim

Managing Director

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Mark Trim is company director of Complex Travel Pty Ltd, parent company of trading names YPremium, Flat Beds, QFlyer and RoundAbout Travel. Mark has been in the industry for over 15 years, starting the company with wife Amy in 2008. Mark has sold in excess of $30 million in airfares and managed accounts for CEOs, ARIA award-winning bands, international sports stars and VIPs.

Amy Trim

CFO & HR Manager

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Amy started the Complex Travel group with husband Mark in 2008 and is the unsung hero of the company, keeping everything running at the back-end. A travel agent by trade, Amy now dedicates her time to finance and HR responsibilities. Amy has a keen interest in dancing, fashion and likes to run in her spare time when not looking after their two children.

Jodie Schlaeppi

Team Leader

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Jodie started with Complex Travel after 3 years as a corporate travel consultant and over 10 years in wholesale ticketing. Jodie's fare and ticketing knowledge is second to none and in her spare time she passionately supports the Adelaide Crows.

Kenny Chau

IT Development Manager

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Kenny joined Complex Travel as the IT Development Manager. Kenny is a highly skilled in the areas of website development, IT project management and graphic design. When not behind a PC, Kenny enjoys playing social basketball.

Michelle Wilby

Airfare Consultant

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Michelle started with Complex Travel in 2016, coming to us after finishing her Bachelor of Commerce degree. Michelle has over 10 years travel experience including work at 2 major retail chains and a year as a tour director at Contiki. Michelle loves animals, in particular her cat Hamish.

Adriana Kwasny

Airfare Consultant

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Adriana joined The Complex Travel Group in 2015 and has over 8 years experience as an Airfare Consultant. Recently returned from maternity leave, Adriana job shares with other team members in the office. Outside of work she's busy looking after her daughter and her sausage dog Chilli, and she's currently planning a big family trip to Europe.

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