Company Background

Welcome to YPremium.

Y Premium is part of the Complex Travel Group. Complex Travel (as RoundAbout Travel) was started in 2008 by entrepreneurs Mark and Amy Trim at the age of 23 and 27 respectively. Mark and Amy had a background working for a large travel firm but were fed up being associated with the churn and burn style of operation that led to a high attrition rate and poor customer service. Through starting RoundAbout Travel they decided the best way to highlight the professional service of quality travel agents was to pick the most difficult airfare product, round the world tickets, where efficient and expert service would shine through.

Over time we discovered that value driven premium economy customers loved our way of doing things and finding the best value deals to meet their needs, so Y Premium was a natural extension to complement our RTW offering. Over the last 12 years, Complex Travel has grown to a team of 24 staff with turnover in excess of $160 million and 4 trading brands including RoundAbout Travel, QFlyer, Flat Beds, and Y Premium.

As part of the Complex Travel group, YPremium is AFTA/ATAS accredited and is part of Helloworld Travel. Complex Travel holds professional indemnity, public liability, and management liability, so that your funds are fully insured and protected.

By leveraging your time and bringing in an expert airfare manager we’ll conduct a full cost/benefit consultation to ensure you’ve got the best value premium economy deal on the market.. You’ll save time by outsourcing to a professional and we give you the same rate you’d pay direct with the airlines, with no credit card fees.

Contact Us

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1300 318 227